Anuba Technologies

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Privacy Policy

Effective Date: 8/27/25

1. Introduction

Anuba Technologies (“Anuba,” “we,” “us,” or “our”) provides smart drive-thru infrastructure solutions, including vehicle recognition technology, predictive analytics, and API-first architecture for Quick Service Restaurants (QSRs). This Privacy Policy describes how we collect, use, and protect information through our website (anubatechnologies.com), platform services, and related offerings.

2. Information We Collect

2.1 Business Contact Information

  • Names, email addresses, phone numbers, and company details provided through contact forms, demo requests, or business communications

  • Professional titles, company affiliations, and business requirements discussed during sales processes

  • Information provided when downloading whitepapers, case studies, or technical resources

  • Newsletter subscriptions and marketing communication preferences

  • Event registration and webinar attendance details

2.2 Website Usage Data

  • IP addresses, browser types, device information, and operating systems

  • Website navigation patterns, page views, session duration, and referral sources

  • Form submission data and content download preferences

  • Search queries performed on our website

  • Cookies and similar tracking technologies for website functionality, analytics, and marketing attribution

  • Email engagement metrics (opens, clicks, downloads) for marketing communications

2.3 Platform and Service Data

  • Vehicle Recognition Data: License plate images, vehicle classifications, and traffic flow patterns collected through our edge computing infrastructure

  • Analytics Data: Aggregated drive-thru performance metrics, wait times, and operational insights

  • API Usage: Integration logs, system performance data, and technical usage patterns

2.4 Customer Business Data

  • QSR location information, operational configurations, and system integration requirements

  • Dashboard usage patterns and reporting preferences

  • Support communications and technical troubleshooting data

3. How We Use Information

3.1 Service Delivery

  • Providing vehicle recognition, predictive analytics, and infrastructure monitoring services

  • Generating real-time operational dashboards and performance reports

  • Delivering API integrations with existing QSR systems

3.2 Business Operations

  • Processing contact form submissions, demo requests, and resource downloads

  • Managing customer relationships and lead nurturing campaigns

  • Delivering whitepapers, case studies, and technical documentation

  • Providing technical support and platform maintenance

  • Email marketing communications and newsletter distribution

  • Event management and webinar hosting

  • Improving our smart infrastructure algorithms and analytics capabilities

3.3 Communications

  • Responding to inquiries and providing customer support

  • Sending service updates, security notifications, and technical alerts

  • Delivering requested resources like whitepapers and case studies

  • Marketing communications including newsletters, product updates, and industry insights

  • Event invitations, webinar notifications, and educational content

  • Lead nurturing campaigns and sales communications (with opt-out options)

3.4 Legal and Compliance

 

  • Meeting contractual obligations and legal requirements

  • Protecting our systems, customers, and intellectual property

  • Ensuring data security and regulatory compliance

4. Data Sharing and Disclosure

4.1 Service Providers

We may share information with trusted third-party providers who assist with:

  • Cloud infrastructure and data processing

  • Website analytics (Google Analytics, similar tools) and marketing automation platforms

  • Email marketing services and customer relationship management (CRM) systems

  • Content delivery networks and website hosting services

  • Technical support and system monitoring

  • Payment processing and business operations

4.2 Business Partners

  • QSR system integrations as requested by customers

  • Technology partners for enhanced platform capabilities

  • Professional advisors (legal, accounting, consulting)

4.3 Legal Requirements

We may disclose information when required by:

  • Legal process, court orders, or regulatory requests

  • Protection of our rights, property, or safety

  • Prevention of fraud or illegal activities

  • Business transfers or corporate restructuring

4.4 Aggregated Data

We may share anonymized, aggregated industry insights that cannot identify specific businesses or individuals.

5. Data Security

5.1 Technical Safeguards

  • Edge Computing Security: On-premises processing minimizes data transmission and cloud dependencies

5.2 Operational Safeguards

 

  • Encryption: Data encrypted in transit and at rest using industry-standard protocols

  • Access Controls: Role-based access with multi-factor authentication for platform access

  • Network Security: Enterprise-grade firewalls, intrusion detection, and monitoring systems

  • Regular security assessments and vulnerability testing

  • Employee training on data protection and security protocols

  • Incident response procedures for security events

  • Vendor security evaluations and contractual protections

6. Data Retention

  • Business Contact Data: Retained while business relationships remain active or for legitimate business purposes, plus 7 years for legal compliance

  • Website Usage and Marketing Data: Retained for 3 years for analytics and marketing optimization, with cookie data following browser retention settings

  • Resource Downloads: Contact information retained indefinitely unless opt-out requested, to provide ongoing value and updates

  • Vehicle Recognition Data: Processed in real-time with configurable retention periods (typically 30-90 days)

  • Analytics Data: Aggregated insights retained for platform improvement and industry benchmarking

  • Support Data: Maintained for 3 years to ensure service continuity

7. Your Rights and Choices

7.1 Access and Control

  • Request access to personal information we maintain

  • Update or correct inaccurate business contact details

  • Request deletion of unnecessary personal data (subject to business and legal requirements)

7.2 Communication Preferences

  • Unsubscribe from marketing emails and newsletters through opt-out links

  • Update communication frequency and content preferences

  • Opt out of non-essential communications while maintaining service notifications

  • Customize dashboard and reporting preferences

  • Control cookie and tracking preferences through browser settings

7.3 Data Portability

 

  • Request export of business data in standard formats

  • Facilitate data migration during system transitions

  • Provide API documentation for data integration

8. Cookies and Tracking

8.1 Essential Cookies

  • Platform authentication and session management

  • Security features and fraud prevention

  • Core website functionality and user preferences

8.2 Analytics Cookies

  • Website usage patterns and performance monitoring

  • Platform utilization insights and optimization

  • Aggregated traffic analysis and system performance

8.3 Marketing Cookies

  • Lead tracking and attribution for business development

  • Customized content and relevant business communications

  • Industry event and webinar registration management

9. International Data Transfers

As a US-based company, we primarily process data within the United States. When international transfers occur, we implement appropriate safeguards including:

  • Standard contractual clauses with international vendors

  • Data processing agreements meeting applicable legal requirements

  • Adequate protection measures for cross-border data flows

10. Children’s Privacy

Our services are designed exclusively for business users and QSR operations. We do not knowingly collect personal information from individuals under 18 years of age.

11. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected and how it’s used

12. Changes to This Policy

  • Right to request deletion of personal information

  • Right to opt-out of sale of personal information (we do not sell personal information)

  • Right to non-discrimination for exercising privacy rights

We may update this Privacy Policy to reflect:

  • Changes in our services or business practices

  • New legal requirements or regulatory guidance

  • Enhanced security measures or data protection capabilities

Significant changes will be communicated through:

  • Email notifications to business contacts

  • Prominent website notices

  • Platform notifications for active users

13. Contact Information

Data Protection Inquiries

Email: privacy@anubatechnologies.com

Phone: 408-326-9360

General Inquiries

Email: info@anubatechnologies.com

Website: anubatechnologies.com

For privacy-related questions, data requests, or security concerns, please contact our privacy team. We respond to all inquiries within 30 days and work to resolve issues promptly while maintaining the security and integrity of our systems and customer data.

This Privacy Policy is effective as of 8/27/25 and governs the collection, use, and protection of information in connection with Anuba Technologies smart drive-thru infrastructure solutions and related services.